When you shop for food items at Iyaloja Direct, it is not just about getting your order delivered to your doorstep, right?. We believe you want to know that you are getting the right value for the money you paid.
You want good prices, fresh produce, the right quality, clear communication and, of course, your order delivered as early as possible.
Absolutely, these are some of the things we pay attention to every time we do market runs for our customers. We know that you work hard for your money, and when you trust us with your food shopping, we want you to feel that your money was well spent.
Here are some of the ways we work to give you value for your money.
1. We Shop Directly from the Market at Wholesale Prices
One of the major benefits of shopping with Iyaloja Direct is that we go directly to the biggest markets in Lagos: Mile12, Oyingbo, Ketu and Ijora markets to source foodstuff for our customers.
Instead of you having to leave home, face Lagos traffic, walk around the market and ‘dragging prices’ with different market sellers, we do the ‘up and down waka’ for you. We do mark up our prices just as others do. What you pay is only our service fee.
More importantly, we shop with the aim of getting you quality items at low prices no matter how little foodstuff you need. We estimate prices and quantity because our price list is prepared roughly a week using current market prices before the actual market runs. We also work with portions which actually is not a fixed measurement.Â

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2. We Buy only Fresh and Quality FoodstuffÂ
Getting foodstuff at a good price means little if the quality is poor.
That is why we do not just focus on price when buying for you. We also pay attention to the freshness and quality of what goes into your order.
Be it vegetables, fruits, grains, tubers or other foodstuff, we carefully select items that meet our quality expectations.
We understand that when you order foodstuff, you expect to receive items that are fresh, useful and worth what you paid for.
So, while market prices matter, quality matters too. Our goal is to make sure you do not have to choose between getting a good price and getting good food. We work to give you both.
3. We Keep You Informed About Your Order
Sometimes, things may not go exactly as planned.
An item may become unavailable, the market price may change or there may be an issue with an order. When this happens, we believe our customers deserve to know.
That is why communication is an important part of how we serve you.
If there is an issue relating to your order that requires your attention or decision, we make an effort to communicate with you as early as possible. We do not want you wondering what is happening with your order or being left in the dark.
For us, good customer service is not only about getting things right. It is also about keeping you informed when something changes and that’s also why we request an alternative number when you order with us.
4. We Prioritize Early Delivery
We know that when you place an order, you want to receive it as soon as possible.
You may have meals to prepare, a business to run, a family to feed or other things planned around the arrival of your foodstuff. That is why we prioritize getting your order delivered early.
Our team works to process orders efficiently and get them on their way to you as quickly as possible after the market runs.
However, we also understand that delivery does not always go exactly according to plan.
Sometimes, unforeseen circumstances such as traffic, logistics issues, weather or other situations beyond our immediate control may cause a delay.
When this happens, we do not pretend everything is fine. We communicate with affected customers so they know what is happening and what to expect.
We may not be perfect, but we are committed to learning from every experience. When we identify something that could have been handled better, we look for ways to improve our process and reduce the chances of the same issue happening again.
We Take Your Trust Seriously
Shopping with Iyaloja Direct means trusting us to spend your money wisely.
We do not take that trust for granted.
We know that there are many ways you can shop for your foodstuff, and we appreciate every customer who chooses to let us do the market runs for them.Â
We will continue to do our best to give you value for your money, serve you honestly and keep improving the way we serve you.
Ready to take the stress out of your next foodstuff shopping?
Join our weekly bulk foodstuff sharing in Lagos. Buy the little foodstuff you need at direct Mile12 wholesale prices. Save money up to 40% on food budget, save time and save stress while enjoying fresh and quality food items delivered direct to your Lagos doorstep.
Contact us today or visit www.iyalojadirect.com to place your order.
